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FAQs

We receive many questions when it comes to the Foundation, donations, fundraising and more. Here are some of our most frequently asked questions…

About Us

How do you raise funds?

Our funding comes through a number of different streams including: community fundraising, corporate sponsorship, bequests, donations and our annual fundraising event, The Million Dollar Lunch.

Unlike some other non-profit organisations, we do not hold public raffles, telemarketing, cash and goods donation boxes or associated arrangements with commercial fundraisers, as the majority of funds raised are retained by those service providers.

What percentage of money raised goes to research?

We like to keep administration and fundraising costs to a minimum.

In 2020, 84% of the donations we received were put towards project related investments. Our overheads are kept low through the generosity of many pro bono supporters who provide us with office space, IT, print, legal, audit and event management.

You can learn more about where raised money goes in our Annual Report.

How long have you been in operation?

The Children’s Cancer Foundation was founded by a group of parents in 1992. They wanted to create more welcoming and creative treatment environments for children, and provide practical support for families living with a childhood cancer diagnosis.

Where are you located?

Our team are current working from home (Melbourne, Victoria) until our office space in Melbourne Olympic Park, Richmond, generously provided by Tennis Australia, is made available once more following COVID-19 restrictions.

How are you different to other not for profits?

One of the key differences when compared to other NFPS in the childhood cancer space, is the range of programs, research areas and family support initiatives that the Foundation fund.

Why should I support The Children's Cancer Foundation?

Together, we can contribute towards the day when childhood cancer is gone. A day when families no longer have to experience heartbreaking tragedy and sadness, and survivors live without the life-threatening side effects of current treatment.

Donating to us

How can I donate?

The easiest way to show your support is to donate using the yellow DONATE button at the top of our website, located on the right hand side.

I have a recurring donation. How can I change the amount?

To change the amount of your regular giving donation, please call us on 03 7001 1450 and we can make the change for you over the phone.

How can I change the date of my direct debit?

If you would like to change the date that your regular giving payment is debited from your account, please email us at hello@childrenscancerfoundation.com.au with your existing payment date and your preferred new date and we will update your donor records and send you a confirmation back once the change has been made.

Are my donations tax-deductible?

Yes, donations to the Foundation of $2.00 or more are tax deductible. You will be sent a tax donation receipt when you make a donation via our website or over the phone.

We can send this via email or to a physical address that you nominate.

How can I get a copy of my donation tax receipt?

Missing a receipt? Call us on 03 7001 1450 and we can arrange to re-issue any or all of your financial year tax donation receipts.

Fundraising for us

I would like the funds raised to go to a specific hospital or research project. Is this possible?

While you cannot choose which specific project your donation goes towards, we are happy to let you know which pillar of support (Clinical Research and Trials, Clinical Care or Family Support) we have put your generous donation towards as new programs are funded.

Drop us a line if you would like us to arrange this for you.

Do I need permission to use your logo?

Yes, fundraisers who would like to use one, or any of the Foundation's brand icons, including logo variations, should speak to our team to arrange the correct version to be sent to you.

Do you have merchandise I can wear or sell?

We don't regularly sell or stock branded merchandise or promotional items. We may occasionally release a small range of items in support of specific large-scale peer-to-peer fundraising events, details of which will be promoted on our social media channels.

My fundraising activity has already taken place, How can I send you the money I have raised?

The easiest way to get the proceeds of your fundraising activities to us, is through the donate button on our website where you can nominate to pay by credit card, PayPal or direct deposit. Alternatively, drop us a note and tell us about your event - we love hearing about the things our wonderful community of supporters are up to!

Volunteering for us

How can I register my interest to volunteer?

If you or someone you know is interested in volunteering, just head across to this link, tell us a little bit about your experience and what type of volunteering you're most interested in and we'll be in touch. It's just that easy!

Can I volunteer if I work fulltime?

Most of our volunteering opportunities fall in working hours, Monday to Friday. Why not ask your employer if they have a volunteer day leave program you could apply for if you want to help.

Where can I volunteer?

Head over to our Volunteer Your Time page or follow us on social to learn more about the current volunteering opportunities we currently have available.

About our Million Dollar Lunch

What is the Million Dollar Lunch?

Dedicated to raising vital funds for children living with cancer, our Million Dollar Lunch event is one of the most highly anticipated charity lunches in Melbourne.

Where do your funds go?

In 2019 the Million Dollar Lunch raised over $2,000,000. Close to 95% of these funds were invested in childhood cancer research, a figure we are extremely proud of.

How can I donate a mystery envelope?

You can donate a gift-in-kind prize (minimum value of $250.00) on our website via this link OR send us an EOI through our contact form here.

How can you help?

When you love someone deeply you want them to shine in your life always. You will do anything to protect them. Children’s cancer shouldn’t happen – but sadly, it still does. With your help, we're funding game-changing research projects that will help eliminate children’s cancer.